Data · version 2026-09 · read on 2026-09-14

Contractor Answering Service Pricing Index

Name: Contractor Answering Service Pricing Index
Creator: Bluprint Creations
License: https://creativecommons.org/licenses/by/4.0/

What answering services publish as their prices, in one table. Every figure below was read from the vendor's own pricing page on 2026-09-14; nothing is estimated or averaged from third parties. Vendors that do not publish prices are listed separately rather than guessed at.

What 200 answered minutes a month costs

Two hundred minutes is roughly 60 to 80 contractor calls a month, the most common plan size vendors mark as popular. Cost is the cheapest published plan that covers 200 minutes, plus per-minute overage where a smaller plan with published overage is cheaper. Per-call vendors (Smith.ai) and per-caller vendors (Goodcall) are excluded from this comparison because their unit is not a minute.

Vendor	Type	Plan used	Monthly cost	Per minute
Specialty Answering Service	Human	220 Minute	$269	$1.35
PATLive	Human	200 minutes	$349	$1.75
Posh	Human	Luxurious	$420	$2.10
Ruby	Human	200 minutes	$720	$3.60
Dialzara	AI	Business Lite	$96.2	$0.48

Human answering at 200 minutes runs from $269 to $720 a month across the vendors with published minute pricing (Specialty Answering Service, PATLive, Posh, Ruby). AI answering on a per-minute plan costs $96.2 a month on Dialzara, and Goodcall prices by unique caller with unlimited minutes from $79 a month. Abby Connect counts an AI-answered minute as half a minute, so its AI cost is roughly half the human figure shown.

Every published plan

Vendor	Type	Plan	Monthly	Included	Overage	Source
Ruby	Human	50 minutes	$250	50 minutes	not shown	pricing page
Ruby	Human	100 minutes	$395	100 minutes	not shown	pricing page
Ruby	Human	200 minutes	$720	200 minutes	not shown	pricing page
Ruby	Human	500 minutes	$1,725	500 minutes	not shown	pricing page
Smith.ai	Human	Starter	$300	30 calls	$11.50/call	pricing page
Smith.ai	Human	Basic	$810	90 calls	$10.50/call	pricing page
Smith.ai	Human	Pro	$2,100	300 calls	$8.50/call	pricing page
PATLive	Human	Pay as you go	$49	0 minutes	$2.99/minute	pricing page
PATLive	Human	100 minutes	$189	100 minutes	$2.09/minute	pricing page
PATLive	Human	200 minutes	$349	200 minutes	$1.99/minute	pricing page · marked most popular
PATLive	Human	500 minutes	$759	500 minutes	$1.79/minute	pricing page
PATLive	Human	1,000 minutes	$1,499	1,000 minutes	$1.69/minute	pricing page
Abby Connect	Human or AI	Starter	$165	50 minutes	not shown	pricing page · AI answering counts 0.5 minute per minute
Abby Connect	Human or AI	Essential	$329	100 minutes	not shown	pricing page
Abby Connect	Human or AI	Professional	$599	200 minutes	not shown	pricing page
Abby Connect	Human or AI	Growth	$1,380	500 minutes	not shown	pricing page
Specialty Answering Service	Human	Economy	$44	0 minutes	$1.54/minute	pricing page
Specialty Answering Service	Human	100 Minute	$159	100 minutes	$1.44/minute	pricing page
Specialty Answering Service	Human	220 Minute	$269	220 minutes	$1.44/minute	pricing page
Specialty Answering Service	Human	500 Minute	$649	500 minutes	$1.34/minute	pricing page
Specialty Answering Service	Human	1,000 Minute	$1,199	1,000 minutes	$1.29/minute	pricing page
Posh	Human	Vogue	$130	50 minutes	$2.20/minute	pricing page · pricing effective 1 Jan 2026
Posh	Human	Elegant	$215	100 minutes	$2.15/minute	pricing page
Posh	Human	Luxurious	$420	200 minutes	$2.10/minute	pricing page
Posh	Human	Lavish	$975	500 minutes	$1.95/minute	pricing page
Posh	Human	Exclusive	$1,900	1,000 minutes	$1.90/minute	pricing page
Goodcall	AI	Starter	$79	100 customers	$0.50/customer	pricing page · unlimited minutes; allowance is unique callers
Goodcall	AI	Growth	$129	250 customers	$0.50/customer	pricing page
Goodcall	AI	Scale	$249	500 customers	$0.50/customer	pricing page
Dialzara	AI	Business Lite	$29	60 minutes	$0.48/minute	pricing page
Dialzara	AI	Business Pro	$99	220 minutes	$0.45/minute	pricing page
Dialzara	AI	Business Plus	$199	500 minutes	$0.40/minute	pricing page
Dialzara	AI	Business Elite	$349	1,000 minutes	$0.35/minute	pricing page

Download this dataset as CSV (CC BY 4.0, cite as below).

Checked, but no published price

Nexa: three plans (100, 300, 500 minutes) listed without prices
MAP Communications: pricing page refused automated access; not verified
AnswerConnect: no public pricing page found

Methodology

On 2026-09-14 we opened each vendor's public pricing page and recorded the plan name, monthly price, included allowance and overage rate exactly as printed. Where a page shows plans without prices, or blocks automated access, the vendor is listed under "no published price" instead of being estimated. The 200-minute comparison uses the cheapest plan that covers 200 minutes outright, or a smaller plan plus its published per-minute overage when that is cheaper; vendors without a published overage rate are compared on their smallest plan that covers 200 minutes. Taxes, setup fees and annual-billing discounts are excluded. The index is refreshed quarterly and the version and date change each time; older versions are kept in the CSV history.

Bluprint Creations sells AI answering and remote staffing to contractors, so we have an interest in this market. The prices above are the vendors' own and link to their pages so you can check them.

Cite this data

Bluprint Creations. (2026). Contractor Answering Service Pricing Index, version 2026-09. https://bluprintcreations.com/data/contractor-answering-service-pricing-index/. Accessed 2026-09-14.