The 5 pricing models (and what each really buys)
1. The paid audit / discovery: $500 to $5,000
What it is: A scoped assessment of your operations that maps where automation pays, delivered as a report or roadmap. DappaSol's $500 "AI Game Plan" (credited against any build) is the category's reference example; consultancies charge $2,000 to $5,000 for deeper assessments. What it buys: Clarity without commitment. The right entry point when you know automation matters but don't know where. Watch for: audits that are sales decks in disguise. A real audit tells you what not to automate, including things the agency could have charged for.
2. Fixed-price workflow builds: $1,000 to $12,000
What it is: A defined set of workflows built on n8n, Make, or Zapier with a menu price and 2 to 4 week delivery. Zaps Studio's $1,000 to $12,000 n8n packages are the transparent benchmark. What it buys: A specific, scoped outcome, lead follow-up, CRM sync, invoice automation, fast and predictably. Watch for: scope rigidity. Fixed price means fixed scope; the "while you're in there" requests are where these engagements sour. Also confirm who owns the workflows and credentials at handover.
3. Custom AI builds: $5,000 to $50,000
What it is: Genuinely custom systems, AI phone agents, document-processing pipelines, RAG knowledge systems, agentic workflows, built to your operation. AY Automate ($5K, $50K) and Atilab play here; our own Build & Transfer engagements (from $4,500) sit at the accessible end. What it buys: Systems that fit your business instead of forcing your business to fit a template. The right tier when automation touches revenue directly. Watch for: the 3 to 6 month timelines some shops quote at this level. A focused build should ship in 4 to 8 weeks; longer timelines usually mean you're funding someone's learning curve.
4. Monthly retainers: $500 to $5,000/month
What it is: Ongoing automation-as-a-service, the agency builds, hosts, and maintains systems on their platforms for a monthly fee. What it buys: Continuous improvement without internal staff. Legitimate for businesses that want outcomes, not assets. Watch for: the ownership question. Most retainer arrangements mean the systems, workflows, and sometimes your data live on the agency's infrastructure. Cancel, and you're rebuilding from zero, after paying $24,000 to $120,000 over two years. Always ask: "What exactly do I keep if I cancel?"
5. Enterprise engagements: $50,000+
What it is: Multi-department automation programs with advisory, change management, and compliance requirements. RTS Labs, Markovate, and the large consultancies operate here. What it buys: Organizational transformation, not workflows. Justified at mid-market scale and above. Watch for: buying enterprise process for a 15-person company. The overhead that makes these engagements safe for big organizations makes them pointless for small ones.
The 24-month math: the comparison that actually matters
| Route | Upfront | Monthly | 24-month total | What you own at month 24 |
|---|---|---|---|---|
| DIY (Zapier/Make + your time) | $0 | $50 to $300 + 5 to 10 hrs/wk | $1,200 to $7,200 + your time | Fragile workflows, single point of failure (you) |
| Fixed-price build (owned) | $1,000 to $12,000 | $0 to $600 optional | $1,000 to $26,400 | The entire system |
| Custom build + care plan (owned) | $4,500 to $15,000 | $600 to $1,500 optional | $10,000 to $51,000 | The entire system |
| Retainer agency | $0 to $2,000 setup | $2,000 to $5,000 | $48,000 to $122,000 | Usually nothing |
| Enterprise consultancy | $50,000+ | Varies | $100,000+ | Depends on contract, read it |
Two patterns stand out. First, owned systems beat rented ones on total cost in almost every scenario beyond month 12. Second, the retainer premium isn't maintenance, monitoring and maintaining an owned system costs $600 to $1,500/month; the rest of a $2,000 to $5,000 retainer is rent for access to your own operations.
What drives the price (so you can sanity-check any quote)
- Number of systems touched. Each integration (CRM, phone, invoicing, calendar, email) adds build and testing time. A 3-system workflow and a 12-system workflow are different species.
- AI components. Simple if/then automation is cheap; AI agents that converse, extract, or decide need prompt engineering, guardrails, and testing, budget accordingly.
- Error handling and monitoring. The difference between a demo and a production system. Quotes that skip this are quoting the demo.
- Data migration and cleanup. Moving 10,000 dirty CRM records costs more than the automation around them.
- Documentation and training. Handover quality determines whether you own the system in practice or just on paper.
Red flags in any quote
- No published starting price anywhere on the site
- "Book a demo" as the only path to any number
- Hosting mandatory on the agency's platform
- No mention of error handling, monitoring, or documentation
- Timeline under 2 weeks for anything touching revenue (rushed) or over 3 months for a scoped build (bloated)
- No answer to "what do I keep if we part ways?"